DoubleTree by Hilton Surabaya
Отзывы гостей
Breakfast was excellent, the staff were all very helpful. The room was spacious and well appointed. The location in the center of Surabaya was extremely convenient. The pool was a lovely place to relax and the gym was good for a casual workout.
Stephen
март 2024 г.
Double Tree by Hilton is a brand name. people stay there for their value and status. we stayed there in a total of 4 segments. this was our first segment and 2nd time stay in total. we got an upgrade to a corner room which was more spacious than others, however it came with a twist. read "What didnt you like" for details.
Arshan
январь 2025 г.
Everything was great. Location. Cleanliness. Service. Food. Welcome drink was a 100.
Nisha
февраль 2025 г.
The swimming pool The pillows The TV Channel The housekeeper The front desk service The security guard service play important roles at Double Tree by Hilton, they did a great job, without fail to check every vehicles, be it clear weather or raining weather, and the security guard service also did a great job by directing traffic during Navy day events from Midnight to 2200hrs. Keep up the good job guys and good service. Ten Thumbs 👍🏽 up tip top.
Khairul
декабрь 2024 г.
Location and staff! they're never without a smile, and many of the surabayans i met are all so polite and gentle. we got a high floor no smoking, with a lovely view of the mountain & TP mall. i would stay again next time i visit surabaya. it's right in city centre yet quiet, although we do hear some neighbouring chants/prayers (?) in the day. hotel well kept, and lovely. loads of convenience stores, eateries on the same street, feel safe and clean. it's car free day on sunday mornings! they do aerobics on the street. toiletries were all labelled crabtree & evelyn. free shuttle to and fro TP mall
Hui-ling
август 2024 г.
I enjoyed the room environment and appreciated the courteous staff and their attentive care through WhatsApp. I also liked the use of environmentally friendly glass bottles. The location is nice and convenient for traveling around the city.
Yewteikyo
июль 2024 г.
1. The professionalism of the staff from the security, front desk, house keeping, The Koffee and those who managed the shuttle service to Tunjungan Plaza. 2. Location, in the heart of the lively of Tunjungan Street (perfect for Saturday night), an experience to try! Easy walk to TP (though shuttle is available). Grab, Taxi are also easily available. 3. The whatsapp communication with the hotel for anything! 4. the shuttle service to Tunjungan Plaza from the hotel 5. gotta love the cookies! 6. The TV channels, good iron and board, wifi 7. Spacious comfortable room!
Scarlet
январь 2024 г.
DoubleTree by Hilton is located quite within the attractions that we wanted to cover; even if the location is not walkable it is accessible by Gojek under half an hour. The hotel room is big and really comfortable, and the staff were really hospitable and checked in regularly during the course of our stay (we also got a free cookie upon check in)! The gym looked pretty cool and well stocked with nice equipment, though it's a pity I did not have the time to squeeze a workout session in.
Sarah
сентябрь 2024 г.
Amazing property and great F&B selection as well. The staff came up with a birthday surprise for my daughter and it made the experience all the more amazing. The breakfast at Makan Kitchen covers almost every palate and it was so delicious that we had to get our dinner there as well on one of our nights. Truly an amazing experience. The only sore point was traffic was pretty bad but everything else was nearby thus walking is a great option.
Zulkifli
ноябрь 2023 г.
The Hotel is really nice and clean, There is like security check upon entrance so you know it is safe. Check in was fast. I was a little under the weather when I reached the Hotel and did request for like plain porridge which I think they don't usually serve. Staff still managed to cater to my request which I really do appreciate. Room was huge, and all their facilities is really clean. There is actually many attractions and eatery near by the hotel, like walking distance. Overall a really nice hotel at a very affordable rate.
Marcia
март 2024 г.
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